Senior Strategic Account Manager (Groceries) - Romania

About the role

Glovo, part of the Delivery Hero Group, is looking for a Senior Strategic Account Manager to join its QCommerce team and drive the growth of grocery partners in Romania. The role is full-time and based in Bucharest.

Key responsibilities

• Build and maintain relationships with top partners in the country through consistent, proactive communication, meetings and business reviews.
• Develop and run plans that grow partners' business, using deep knowledge of the Q-commerce delivery model, marketing activations and assortment performance (e.g. selling items, average order value, conversion rate).
• Monitor partner KPIs, prepare reports and dashboards for partners and use them to improve operations.
• Turn partner feedback into improvements in product, marketing and operations.
• Onboard new partners with the tools and information they need.
• Meet monthly and quarterly company objectives and collaborate with colleagues.

Required profile

• 2+ years of experience in high-performance account management or business consultancy; FMCG or retail background is a bonus.
• Ability to work independently and as part of a team, with strong problem-solving and quick decision-making.
• Good commercial, negotiation, presentation and relationship-building skills.
• Excellent communication in English and Romanian.

Required skills

• Computer literacy, with good knowledge of Google Docs and MS Office, Excel.
• Analytical, organizational and planning skills.

What we offer

• Private health insurance.
• Monthly meal tickets and a monthly Prime promo code.
• Extra time off, two days of work from home per week and up to three weeks working from anywhere per year.
• Online therapy and wellbeing benefits, enhanced parental leave.