Account Manager - Bucharest

About the role

Glovo, part of the Delivery Hero Group, is looking for a strategic, analytical and results-driven Account Manager in Bucharest to advance its commercial activities and help its partners grow. The role centres on building strong relationships with partners through proactive communication and regular business reviews.

Key responsibilities

• Build and maintain partner relationships through meetings and business reviews, identifying their needs and building engagement
• Evaluate, follow up and report on the portfolio and KPIs, and act to reach goals and company OKRs
• Run promo negotiations, marketing activations and menu performance work (selling items, AOV, conversion rate, cross-selling and upselling)
• Sign preferred partnerships so Glovo has the best content, and improve visibility with marketing kits and merchandising
• Renegotiate commissions and sell assets to improve revenue
• Follow up on churned and inactive partners and improve partners' operational efficiency and customer service
• Collaborate with colleagues in a supportive environment

Required profile

• 2+ years of experience in high-performance account management or business consultancy
• Academic background in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus
• Comfortable working in a fast-paced start-up
• Strong commercial skills and passion for negotiation
• Project management skills, highly organised and detail-oriented
• Data-driven, analytical problem solver with good communication and interpersonal skills

Required skills

• English and Romanian
• Google Docs and MS Office, Excel

What we offer

• An equity plan
• Private health insurance
• Monthly Glovo credit
• Extra time off, two days of work from home per week and up to three weeks of remote work per year
• Enhanced parental leave and an office-based nursery
• Online therapy and wellbeing benefits