Account Supervisor – Influencer & Social Commerce

About the role

We are looking for an experienced and proactive Account Supervisor to lead advocacy, influencer marketing, and social commerce strategies for our clients. The role acts as the strategic bridge between the agency and brand teams, driving full‑funnel activations, managing budgets, and nurturing long‑term creator relationships.

Key responsibilities

• Strategic & KPI Alignment: collaborate with client brand product managers to translate marketing priorities into annual organic and paid advocacy roadmaps.
• Budget & Resource Management: oversee brand advocacy budgets, balancing paid partnerships, organic seeding, and event activations.
• Creator Mapping & Relationship Building: research, identify, and map a diverse community of influencers, building lasting relationships with talent and agency partners.
• Campaign & Creative Direction: lead development of campaign concepts, review creator briefs, and ensure activations align with brand guidelines.
• Contracting & Compliance: supervise negotiation of creator agreements, usage rights, and ambassador partnerships; document campaigns across tracking platforms such as Traackr.
• Event Conceptualization: shape creative concepts for brand events, launches, and masterclasses; curate guest lists and evaluate post‑event impact.
• Social Commerce & Trend Identification: drive live‑shopping, retailer collaborations, and e‑commerce actions; spot emerging social media trends for organic boosting.
• Performance & Insights: review monthly post‑campaign performance and translate data into actionable recommendations.

Required profile

• Proven experience managing influencer marketing campaigns, creator relations, or social‑media agency accounts.
• Demonstrated knowledge of negotiating creator agreements, usage rights, and compliance with legal and advertising standards.
• Experience overseeing advocacy budgets and allocating resources across paid, organic, and event activations.
• Ability to translate brand objectives into measurable KPI‑driven roadmaps.

Required skills

• Traackr (campaign tracking platform)