IT Helpdesk Intern – 6 Months Contract

About the role

PwC offers a 6-month IT Helpdesk internship in Bucharest for students studying Cybernetics, Computer Sciences or Technology. The intern works alongside seniors, learning IT general controls and basic troubleshooting in a fast-paced environment.

Key responsibilities

• Shadow seniors on the job and gradually handle IT general controls work in a less complex environment under supervision.
• Prepare laptops and smartphones for employees by installing operating systems and work applications.
• Receive and allocate equipment to and from employees, and keep the equipment allocation records up to date.
• Maintain equipment stock order and carry out periodic inventory.
• Perform basic troubleshooting, create data backups and copy data to external storage media.
• Follow work procedures and adhere to deadlines.

Required profile

• Student at a Cybernetics, Computer Sciences or Technology faculty.
• Ability to adapt to a fast and demanding environment and to handle multiple requests.
• Clear communication with end users and attention to detail.
• Adherence to schedule and deadlines, and ability to collaborate with colleagues.

Required skills

• Fundamental understanding of operating systems such as Windows and macOS.
• Ability to analyze and diagnose basic technical problems and find quick solutions.

What we offer

• Systematic education process, on-the-job training and career development options.
• Monthly budget for meal or holiday tickets and other available benefits.
• Private medical subscription and office massages.