IT Business Analyst - Cards@ING Hubs Romania

About the role

ING Hubs Romania provides software development, data management, risk and compliance, audit and retail operations services to 24 ING units worldwide, operating from Bucharest and Cluj-Napoca. As an IT Business Analyst in the core banking domain, you will understand business requirements, find implementation options together with a Developer and present the solution to the business. You will also work with senior engineers, architects and feature engineers to influence design decisions.

Key responsibilities

• Interpret and clarify requirements, refine the product backlog and write technical specifications, user stories and estimates.
• Analyse processes with business owners and end users so the system models them correctly.
• Translate complex business needs into functional specifications and handle requests end-to-end, leading requirements, process definition and design sessions with minimal supervision.
• Consider non-functional requirements (security, performance, availability, scalability) and manage quality assurance processes.
• Build, optimise and automate processes, and deliver training, documentation and technical support, mentoring less experienced colleagues.
• Take part in daily agile ceremonies with in-house and external developers.
• Create automated functional tests, smoke tests, and build and run automated functional, integration, user acceptance and production tests.

Required profile

• Ideally 5-10 years of experience in banking, including cards issuing (on the bank's side).
• Completed studies in (business) informatics, business administration or an equivalent qualification.
• English; German is a plus.

Required skills

• Experience with Worldline or another card processor, and with APIs (CABI or AMS API).
• Good to have: payments (SEPA, SWIFT) and financial messaging standards (ISO20022, SWIFT MT/MX).
• Automation frameworks, provider management, ITIL processes, microservices and SQL (Oracle preferred).
• Agile and non-agile project experience.