Clinical Education Specialist - CT

About the role

As a Clinical Education Specialist for CT, you provide formal technical and clinical training to customers who have purchased GE Healthcare CT products. The role covers ongoing post-sale customer support, on-site clinical visits for education sessions, and product demonstrations during pre-sale activities and congresses.

Key responsibilities

• Provide technical and clinical information by demonstrating the full range of CT product features and benefits.
• Develop, coordinate and deliver product training on the software and applications of the GE HealthCare CT scanner portfolio and post-processing workstations.
• Monitor and control customer satisfaction through continuing education training and performance optimization of the equipment used by customers.
• Support trade shows and professional conferences with product demonstrations, workstation promotion and customer training.
• Use product knowledge to help commercial and marketing teams develop sales tools.
• Provide post-training reports and regular feedback on customer satisfaction and needs to the internal Sales and Service organization.

Required profile

• Qualified radiographer or a Master's degree in Radiography, Medical Physics, Biomedical Engineering or a related field, with clinical experience in CT.
• English and Romanian; proficiency in the local language required.
• Willingness to travel extensively within the assigned region and spend 70-80% of working time on site at customer locations (average annually).
• Valid driving licence.
• Preferred: technical background on GE Healthcare technology physics, basic clinical/medical background, and advanced clinical scanning skills in CT.

Required skills

• Strong presentation skills (public speaking and lecture experience desired).
• Effective communication and problem-solving, including managing conflicts and communicating with internal and external customers.
• Ability to multi-task and handle several priorities at once.
• Customer satisfaction mindset and willingness to work outside the office.