Senior Technology Delivery Analyst

About the role

Join Marsh Management Consulting's AI transformation program as a Senior Technology Delivery Analyst, driving governance, architecture reviews, and operational delivery of AI initiatives.

Key responsibilities

• Support governance forums, including weekly Architecture Review Board, preparing agendas, materials, and decision records.
• Coordinate third‑party AI vendor onboarding, procurement, security, and access management processes.
• Manage AI tool rollout, adoption, usage monitoring, and cost optimisation.
• Produce program reporting from ServiceNow metrics and own the daily operational queue.
• Translate technical discussions into executive‑ready summaries, decision logs and action registers.

Required profile

• 4+ years in technology delivery, governance, PMO or operations roles.
• Bachelor’s degree or equivalent in technology, computer science or related field.
• Experience in complex enterprise environments, preferably consulting.
• Strong coordination, communication in English and ability to work autonomously.

Required skills

• ServiceNow ticketing and reporting.
• SIEM, OKTA, SCIM or similar enterprise security and identity tools.
• Familiarity with AI governance frameworks and enterprise AI platforms.
• Agile delivery practices and tools such as Azure DevOps (ADO).

What we offer

• Professional development, flexible benefits up to 20% of salary, and 30+ days off.
• Performance bonus, pension, life and medical insurance, meal vouchers and travel insurance.
• Hybrid work model with at least three days onsite per week.
• Inclusive culture and charitable contribution matching.