IT Workplace Engineer

About the role

As an IT Workplace Engineer you will join PwC’s endpoint management team in Bucharest, responsible for the full lifecycle of laptops, virtual desktops and mobile devices used by the firm’s employees. You will act as a subject‑matter expert for endpoint projects, provide second‑level support and help keep the device fleet secure and up‑to‑date.

Key responsibilities

• Run, maintain and continuously improve the company’s endpoint fleet (Windows and iOS).
• Provide 2nd‑level support for end‑users and resolve incidents and problems.
• Train 1st‑level service desk staff and create knowledge‑base articles.
• Develop and deploy software packages and patch updates.
• Participate in projects as a subject‑matter expert on workplace topics.
• Execute vulnerability‑management and hygiene tasks to ensure a secure, lean environment.
• Take ownership of specific IT services or service components.

Required profile

• Bachelor’s degree in Business Administration or Computer Science.
• Minimum 2 years of experience in endpoint management, focusing on Windows and iOS devices.
• Fluent written and spoken English.
• Strong communication, interpersonal and service‑oriented attitude.

Required skills

• Windows endpoint management.
• iOS endpoint management.
• Microsoft Intune (or comparable modern endpoint management platform).
• PowerShell scripting.
• Microsoft Entra Directory (Azure Active Directory).