Forward Deployed Engineer, Bucharest

About the role

FlowX.AI is an agentic AI platform for large-scale, mission-critical applications, originally serving banking, insurance, government and defence, and now expanding into logistics, manufacturing, healthcare and construction. As a Forward Deployed Engineer based in Bucharest, you give hands-on technical guidance and support to clients and their implementation partners throughout the entire client life-cycle, working closely with the BA teams.

Key responsibilities

• Provide hands-on technical guidance and advice to clients and their implementation partners across the project life-cycle
• Troubleshoot technical issues and work with clients, partners and internal teams to resolve complex challenges
• Collect feedback and challenges from clients and partners, and proactively identify product improvements
• Act as subject matter expert in in-class training sessions, helping clients become self-sufficient in the platform
• Develop and maintain development frameworks, standards, error handling mechanisms and best practices for configuration teams
• Help define checklists and health-check procedures, and run regular audit reports on project health

Required profile

• More than 2 years of experience in a technical role, such as a Java developer or a BPMN 2.0 platform configurator
• Good understanding of software development principles
• Experience with JSON in REST, HTTP/HTTPS classes, such as Postman
• Familiarity with architecture principles, APIs and integrations
• Excellent problem-solving and troubleshooting skills
• Ability to explain complex technical concepts to non-technical stakeholders
• Fluency in English

What we offer

• The chance to join a product company early and help shape its business and product evolution
• Involvement in international accounts as the company expands
• Direct involvement in building the team and the culture
• An early-stage equity package to be considered