Control Access & Parking Agent

About the role

The Radisson Hotel Group is hiring a Control Access & Parking agent in Bucharest. The role covers day-to-day supervision of the hotel's parking facility, access control and coordination with the front office and security teams.

Key responsibilities

• Monitor the parking facility and access areas continuously, verify parking availability and allocate spaces efficiently
• Direct guests to the Front Desk for parking registration and payment, and keep daily records of each vehicle (guest name, room number, licence plate, arrival and departure times)
• Check that all parked vehicles have valid payment or authorisation, and report unauthorised or abandoned vehicles
• Supervise the pick-up and drop-off zone, enforce the maximum stopping time and assist guests with access procedures
• Work with the Security Control Room via CCTV and with the Front Office to reconcile parking records
• Verify and record complimentary parking for restaurant guests, and report incidents, accidents, complaints or attempts to defraud
• Protect the property, escort undesirable persons after warning, and respond to fire and other emergencies
• Complete shift documentation, inspect equipment and firefighting gear, and keep all fixed security posts staffed