Senior Specialist, O2C Collection

About the role

AECOM is looking for a Senior Specialist, O2C Collection in Bucharest. The role manages day-to-day client collections for a defined project portfolio and executes the standardized collection process for the allocated business line portfolio, ensuring consistency and quality across all locations.

Key responsibilities

• Manage daily client collections and run the standardized collection process for the assigned portfolio
• Apply best practices to improve collection efficiency and effectiveness
• Deliver key metrics so that service level agreements, KPIs and benchmarks are met
• Handle all billing types and work with collection leaders on working capital management and portfolio performance
• Maintain detailed records of collection activities, communications and outcomes
• Escalate complex collection issues and collaborate on resolution strategies
• Take part in training and knowledge transfer, and align results with EMEA financial targets
• Follow Sarbanes-Oxley, internal policies and audit procedures, and keep up with statutory impacts on collections
• Work with accounting, legal and other departments to resolve billing disputes and ensure accurate revenue recognition

Required profile

• Bachelor's degree in Economics, Business Administration or Finance
• Minimum 4-5 years of professional experience in finance, including at least 3 years in collections, revenue recognition or financial analysis
• Business-proficiency English
• Preferred: experience managing collection portfolios across several locations or business lines, familiarity with billing types and revenue recognition, working capital management knowledge, process improvement experience, project management experience in finance or collections, finance certification, additional languages

Required skills

• Collections processes and best practices
• Financial compliance, including Sarbanes-Oxley and audit procedures
• KPIs and SLAs

What we offer

• Benefits depending on employment status, such as medical, dental, vision, life and disability coverage, paid time off, flexible work options and an employee assistance program
• Training and development programs and a global team environment