Product Management Support – AI Solutions

About the role

Join Bosch Service Solutions in Timișoara as a Product Management Support professional. You will drive the development and optimisation of AI‑enabled training and conversational solutions, turning customer needs into scalable concepts and functional prototypes.

Key responsibilities

• Gather, analyse and translate customer requirements into strategic concepts and functional designs for AI training solutions.
• Build low‑code/no‑code proof‑of‑concepts (chatbots, voicebots, research agents) to showcase product value to sales teams and customers.
• Monitor global technology trends (e.g., transcription models, conversational AI) and contribute to the product roadmap.
• Define and manage KPI dashboards that visualise product performance.
• Identify optimisation opportunities in service and support processes and lead automation initiatives.
• Apply relevant internal procedures and support additional tasks as required by the manager.

Required profile

• University degree in Business Informatics, Industrial Engineering, Business Administration or a comparable hybrid business‑tech field.
• High‑school diploma.
• Fluent English.
• Strong business‑IT mindset with a deep interest in AI technologies.
• Willingness to work with cloud platforms and specialised AI tools.

Required skills

• Low‑code/no‑code platforms (e.g., Google Cloud CX Agent Studio, Paloa, ElevenLabs, Sleak AI).
• Understanding of APIs and OAuth authentication.
• Basic knowledge of cloud‑based AI and automation suites.