New Business Solutions & Modernization Manager

About the role

KONE is looking for a strategic and commercially driven leader to join its team in Bucharest or Sofia and shape the future of New Business Solutions and Modernization. In this role you will play a key part in driving growth, strengthening customer engagement, and enhancing overall business performance across markets.

Key responsibilities

• Drive a customer‑first approach, leveraging market insights to strengthen consultative selling and proactive engagement
• Lead the performance and development of New Business Solutions and Modernization, ensuring sustainable growth and profitability
• Analyze business and contract performance to identify trends, risks, and improvement opportunities
• Implement regional frameworks to grow market share, optimize pricing, and enhance overall performance
• Drive business development and go‑to‑market execution, scaling new services and solutions across markets
• Collaborate with regional and global stakeholders to align on targets, share best practices, and strengthen execution
• Contribute to strategic planning and budgeting, supporting financial performance tracking and target achievement
• Lead and develop high‑performing teams, building capabilities and addressing skill gaps
• Ensure adherence to the operating model while driving continuous improvement across portfolio and ways of working
• Champion safety, quality, and compliance, embedding high standards across all activities

Required profile

• Strong understanding of market dynamics and customer business needs, with the ability to translate insights into commercial actions
• Proven expertise in sales management, customer relationship management, marketing, and channel development
• Demonstrated experience in leading and developing high‑performing teams
• Solid understanding of end‑to‑end business processes, including key profit and cost drivers
• Well‑developed professional sales competencies in line with established sales frameworks and standards
• Fluency in English
• Relevant degree in a commercial or technical field