Customer Service Administrator

About the role

The Customer Service Administrator supports the Customer Services department by handling all administrative tasks related to invoicing for the Fuels division. The role works from Constanta, Romania, to ensure timely and accurate invoice processing for the Netherlands team.

Key responsibilities

• Process, review, correct and improve invoicing for the Fuels division.
• Enter invoices into customer reporting systems and send corrected invoices within agreed timeframes.
• Prepare informational materials to support invoicing across all departments.
• Provide detailed handover to Client Coordinators, highlighting any additional work performed.

Required profile

• Minimum secondary vocational education with a working and thinking level.
• Experience in commercial customer service, account management or related fields is preferred.
• Knowledge of the commodities inspection and testing industry is a plus.
• Strong communication skills in English and the local language.

Required skills

• Excellent written and spoken English.
• Attention to detail and results‑oriented mindset.